Noticeboard

THE SURGERY WILL BE CLOSED FOR ST PATRICK'S DAY ON MONDAY 18TH MARCH 2024.  IF YOU REQUIRE A DOCTOR (IN AN EMERGENCY ONLY) PLEASE PHONE NORTH & WEST URGENT CARE ON 028 90744447. 
Important Changes to our system will occur from Tuesday 2nd May 2023*  For urgent on the day GP appointments you will need to ring the surgery at 08:30 am .  To arrange a non-urgent pre-bookable appointment you will need to ring at 09:15am. For any other general enquiry you will need to ring between 10:30-12:45 and 2-3pm .  We would appreciate your co-operation and patience with the new changes as we strive to improve our patient services.
Due to the high demand at the surgery we would ask that you be patient and courteous to our staff. We are all working hard as a Team to provide the best service possible for all our Patients.

IMPORTANT NOTICE REGARDING ORDERING PRESCRIPTIONS -  YOU CAN ORDER PRESCRIPTIONS BY TELEPHONE ON 028 90391690 BETWEEN 10.30AM TO 12.45PM AND FROM 2PM TO 3PM OR VIA THE 24 HOUR REPEAT PRESCRIPTION LINE ON 028 90721540.  AS YOU CAN APPRECIATE OUR PHONELINES ARE EXTREMELY BUSY. 

YOU MUST ALLOW AT LEAST 48 - 72 HOURS FROM THE ISSUING OF YOUR PRESCRIPTION TO COLLECTING YOUR PRESCRIPTION FROM THE PHARMACY.  AS YOU CAN APPRECIATE THE SURGERY AND THE PHARMACY ARE EXTREMELY BUSY, AND ANY CONTACT BEFORE THIS TIME FRAME WILL ONLY RESULT IN MORE STRAIN ON OUR RESOURCES.  

IF YOU ARE UNABLE TO ATTEND YOUR APPOINTMENT WITH THE DOCTOR OR THE NURSE, PLEASE PHONE THE SURGERY TO CANCEL THE APPOINTMENT SO THAT WE CAN ACCOMMODATE OTHER PATIENTS WHO NEED SEEN.

 

 

 

 

Opening Times

clockRECEPTION

8.30 am—12.45 pm every morning
2.00 pm—6.00 pm Monday, Tuesday, Thursday and Friday

CLOSED ON WEDNESDAY AFTERNOONS 

Should you require a Doctor outside of these hours please contact BELDOC 02890744447.

SURGERY

Due to excessive demand we are currently operating an on the day service.  The lines open daily at 08:30 were you will have access our GP Triage Telephone System.  This will involve the Receptionist asking for details of your ailment and a contact number, the GP will then contact you on that day and if a face to face appointment is needed the GP will arrange this with you.

Whilst we are working very hard to accommodate all our patient we do understand that it will not always be possible to get an appointment on the day for everyone and we would ask for your patience and understanding.  We also operate a Zero Tolerance Policy at the surgery. Emergencies will always be accommodated.

If you need to see a Doctor, please phone the Surgery at 08:30. 

TREATMENT ROOM

8.30am - 11.30 am Monday, Tuesday, Wednesday, Thursday & Friday - APPOINTMENT ONLY

There are also clinics that run in the afternoons, by appointment only and this may vary during Flu/Covid vaccination times.

 

 
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