THE SURGERY WILL BE CLOSED FOR STAFF TRAINING ON THURSDAY 12TH JUNE 2025 FROM 2PM - 6PM. IF YOU REQUIRE A DOCTOR IN AN EMERGENCY ONLY BETWEEN 12.45PM AND 6PM PLEASE PHONE 07856960782.  AFTER 6PM PHONE NORTH & WEST URGENT CARE ON 028 90744447.  THE SURGERY WILL RE-OPEN ON FRIDAY 13TH JUNE AT 8.30AM.  

Important Changes to our system will occur from Tuesday 2nd May 2023* 

For urgent medical problems that require on the day Triage calls/GP appointment you will need to ring the surgery at 08:30 am. 

For all non-urgent problems you must make a pre-bookable appointment/ telephone call you will need to ring at 09:15am. This service offers phone calls and GP appointments for the next working day.             These slots are limited each day and once capacity has been reached you will be required to call back the next working day at 09:15. 

For any other general enquiry you will need to ring between 10:30-12:45 and 2-3pm .  We would appreciate your co-operation and patience as we strive to improve our patient services.

Due to the high demand at the surgery we would ask that you be patient and courteous to our staff. We are all working hard as a Team to provide the best service possible for all our Patients.

IMPORTANT NOTICE REGARDING ORDERING PRESCRIPTIONS -  YOU CAN ORDER PRESCRIPTIONS BY TELEPHONE ON 028 90391690 BETWEEN 10.30AM TO 12.45PM AND FROM 2PM TO 3PM OR VIA THE 24 HOUR REPEAT PRESCRIPTION LINE ON 028 90721540.  AS YOU CAN APPRECIATE OUR PHONELINES ARE EXTREMELY BUSY. 

YOU MUST ALLOW AT LEAST 48 - 72 HOURS FROM THE ISSUING OF YOUR PRESCRIPTION TO COLLECTING YOUR PRESCRIPTION FROM THE PHARMACY.  AS YOU CAN APPRECIATE THE SURGERY AND THE PHARMACY ARE EXTREMELY BUSY, AND ANY CONTACT BEFORE THIS TIME FRAME WILL ONLY RESULT IN FURTHER STRAIN ON OUR RESOURCES.  

IF YOU ARE UNABLE TO ATTEND YOUR APPOINTMENT WITH THE DOCTOR OR THE NURSE, PLEASE PHONE THE SURGERY TO CANCEL THE APPOINTMENT SO THAT WE CAN ACCOMMODATE OTHER PATIENTS WHO NEED SEEN.